Gift Cards FAQS

Where can I use Ak'kin gift cards?

Our gift cards have no expiration date and can be used at any time toward purchases on our website or in-store.

Can I use an Ak'kingift card to buy sale items?

Yes, you can use your Ak'kin gift card to buy sale items.

Can I return my Ak'kin gift card for a refund?

All gift card purchases are final sale (Non-refundable and cannot be redeemed for cash.).

When will I receive my Ak'kin e-gift card?

E-gift cards are typically emailed to the recipient within 6 hours. The delay is to reduce fraudulent purchases made with stolen credit cards.

Can I use alternate payment methods like Afterpay for e-gift cards?

E-gift cards can only be purchased using a credit/debit card.

How many e-gift cards can I use in a transaction?

There is no limit on the number of gift cards that can be applied to a single transaction. Customers can use multiple gift cards at checkout, provided each gift card has a valid balance to cover part of the order total.

Can I use alternate payment methods if my gift card doesn't cover the full purchase price?

Yes, if your gift card doesn’t cover the full purchase price, you can use any accepted payment method to cover the difference.

Can I use a gift card to buy more gift cards?

Gift cards can only be used to purchase products. Gift cards are not eligible to be used as a payment method for purchasing additional gift cards.

What happens if I return an order purchased with a gift card?

If you return an order that was paid for with a gift card, we will issue the refund to the email address provided with the order. The refund will be given in the form of a new gift card.

• If you paid partially with a gift card and partially with another payment method (such as a credit card), the portion paid by gift card will be refunded via a new gift card.

• The amount paid by the other payment method will be refunded back to that original payment method.

What happens if I lost my gift card?

We are not responsible for lost, stolen, or unauthorized use of gift cards. Please treat your gift card like cash and keep the card information secure.

If you lose your gift card, please contact our customer support team shop@akkinfootwear.com . To request a replacement, you will be required to verify your identity or provide proof of purchase.

• If your information is verified and matches our records, we can reprint and resend the gift card one time only.

• If you are not registered, you must provide proof of purchase, such as the original order confirmation email. Without this, we will be unable to recover or replace the gift card one time only.

• We cannot replace or recover gift cards under another person’s name or without valid proof of purchase.

• If your gift card is used without your authorization, we are unfortunately unable to take any action or offer reimbursement.

How can I check my gift card balance?

To check your current balance:

• Go to the email where your gift card was originally sent.
• Click the “View Gift Card” button.
• A page will open showing:

• • The gift card code

  • Your remaining balance

  • A QR code (if enabled)

If you can’t find the link to your gift card, you can request a new one by phone 470-461-7821 or email shop@akkinfootwear.com, providing the name under which the gift card was issued.

Policy Changes
While our gift cards currently have no expiration date, this policy is subject to change at any time. Any updates will be communicated on our website.